THE ANNA HAYDEN BLOG

Unlike other employers, Starbucks motivates their employees beyond pay. They strive to instill values of loyalty and high performance in their employees through strong management. The mission “To inspire and nurture the human spirit, on person, one cup and one neighborhood at a time.” speaks highly to the ideas of community and connectedness. Other core values surround a culture of kindness, empathy and inclusivity. These strong values guide the corporation to ensure every employee feels they are a needed and important part of the company.

Further, Starbucks corporate shares strong communication with employees all across the board. Daily communications regarding product updates and task priority are done by every manager to keep everyone aligned. New communications come from corporate as needed in the form of training, bulletin boards and employee newsletters. 

Gathering and integrating external information is also a key part of the company’s organization. Store reviews and customer feedback are heavily paid attention to and given great credibility when making future decisions or promotions.